Frequently Asked Questions

★★★★★
4.9 | 200+ reviews
Below you’ll find answers to the questions we’re asked most often about My Professional Organizer.

Looking for information about a specific service?

Visit our Services page to learn more about everything we offer.

For information about scheduling, cancellations, or getting in touch with us, visit our Contact page. If you’d like to learn more about our company and our organizing approach, visit our About page.

If you can’t find the answer you’re looking for, feel free to contact us. We’d be happy to help.

Getting Started

What is My Professional Organizer?

My Professional Organizer is a professional organizing company based in Mandeville, Louisiana. We help individuals and families create homes that are easier to manage through our home organizing services that include:

Who is My Professional Organizer for?

Our services are for anyone who wants a home that’s easier to manage and maintain. Whether you’re feeling overwhelmed with clutter, preparing for a move, downsizing, or simply want better systems throughout your home, we’re here to help you save time, energy, and effort and feel better about your space.

How do I get started?

Getting started is easy. Simply give us a call at (504) 238-4100 or fill out our online contact form and tell us about your project.

You’ll hop on a phone consultation with Olivia Parks, discuss what you’re looking to accomplish, review photos of your space, answer any questions you have, and recommend the best organizing plan for your project.

What areas do you serve?

We proudly serve Mandeville and the surrounding Northshore, including Covington, Madisonville, Slidell, Hammond, Folsom, Lacombe, Ponchatoula, Abita Springs, and more. We also serve Metairie.

What types of spaces do you organize?

We organize nearly every area of the home, including:

No matter which space has become cluttered or difficult to manage, we’re here to help create a system that’s easier to maintain.

See our Before & After Page

Pricing & Session Options

How much does My Professional Organizer cost?

Pricing depends on the size of your project, the areas you’d like organized, the level of disorganization, your goals, and several other factors.

The best way to receive an accurate quote is to contact us and send photos of your space. After reviewing your project, we’ll recommend the best session option and provide a personalized estimate.

Do you offer different session options?

Yes. We offer multiple organizing session options depending on your project. After reviewing your space during your consultation, we’ll recommend the option that we believe will work best for your goals.

How long are sessions?

Sessions are either 5 or 5.5 hours, depending on the project.

Do I need to purchase organizing products?

Not always. Some projects benefit from containers, bins, labels, or other organizing products, while others don’t need any.

After reviewing your space, we’ll let you know whether we recommend organizing products. If products are needed, we’ll recommend what to purchase or help you obtain them.

Organizing Sessions

What happens during an organizing session?

Every project is different, but we handle the entire organizing process for you.

Depending on the space, we may:

  • Remove everything from the area
  • Declutter if requested
  • Sort and categorize belongings
  • Wipe down shelves, drawers, or cabinets
  • Organize everything into logical systems
  • Use organizing products if desired
  • Label containers when appropriate
  • Return everything in an organized, easy-to-maintain system

Our goal is to create systems that not only make your home look better but also make it easier to maintain and enjoy.

How long does an organizing project take?

Every project is different. The timeline depends on the size of the space, the number of belongings, the level of disorganization, and what you’d like help with.

Some projects can be completed in a single session, while larger projects may require multiple sessions. After reviewing your photos during your consultation, we’ll provide our recommendation and an estimated timeline.

Do I need to declutter before you arrive?

No. Decluttering is completely optional.

If you’d like help deciding what to keep, donate, or discard, we offer professional decluttering services. We’ll guide you through the decision-making process and can even take your donations to a local donation center.

Some clients prefer to declutter before organizing, while others simply want us to organize what they already have. Either option is perfectly fine.

Do I need to be home during my organizing session?

If we’re helping you declutter, we do ask that you be available to make decisions about your belongings.

If we’re simply organizing your space, you’re welcome to be home or away during the session. As long as we’ve discussed the project beforehand and have everything we need, we’ll take care of the rest.

What should I do before my session?

Nothing! We’ll take care of everything once we arrive.

Packing, Unpacking & Moving Services

Do you offer packing services?

Yes. We offer professional packing services to help homeowners prepare for moves or renovations. Our goal is to save you time, energy, and effort and make the entire process much less stressful.

Do you offer unpacking and organizing services?

Yes. We provide unpacking and organizing services for every area of the home.

We’ll unpack your boxes, break down the empty boxes, organize your belongings, and put everything away in logical locations that make sense for how you use your home.

Can you organize my home after I move?

Yes. Whether you’ve recently moved or completed a renovation, we can help unpack, organize, and create systems that help you get settled into your home faster.

Downsizing & Senior Downsizing Services

Do you offer downsizing services?

Yes. We offer professional downsizing services to help make your move to a smaller home as smooth and stress-free as possible.

Whether you’re moving to a smaller home, relocating out of state, simplifying your lifestyle, or just want to reduce the amount of belongings you own, our team can help every step of the way.

Our downsizing services can include:

  • Helping you decide what to keep, donate, recycle, or discard.
  • Organizing your belongings before the move.
  • Packing your home in an organized, efficient way.
  • Assisting with donation drop-offs.
  • Unpacking and organizing your belongings in your new home.

Our goal is to help you move with only the items you truly want and need, making your new home easier to maintain and enjoy.

Do you offer senior downsizing services?

Yes. We help seniors navigate the downsizing process with patience, compassion, and respect.

We understand that downsizing after many years in a home can be emotional and often takes more time than a typical organizing project. That’s why we work at a pace that’s comfortable for each client, providing support without rushing decisions.

Our senior downsizing services can include:

  • Helping decide what to keep, donate, gift to family, or discard.
  • Organizing belongings before the move.
  • Packing the home in an organized, easy-to-unpack manner.
  • Assisting with donation drop-offs.
  • Unpacking and organizing the new home so it feels comfortable and functional from day one.

Whether you’re moving to a smaller home, a retirement community, an assisted living community, or closer to family, we’re here to make the transition as smooth, organized, and stress-free as possible for both seniors and their loved ones.

Results & Expectations

What results can I expect?

After reviewing your project during your consultation, we’ll explain what you can realistically expect based on your space and goals.

Our goal is always to create a home that not only looks better but feels better and is easier for you to maintain long-term.

Will you do the work, or just tell me what to do?

We’ll do the work for you.

Our team is as hands-on as possible. We handle the physical work of organizing, decluttering, sorting, categorizing, carrying donations, and creating systems so you don’t have to.

We want the experience to be as easy and stress-free as possible while providing exceptional customer service.

Do you take donations?

Yes. Depending on the number of organizers on your project, we can typically take up to one vehicle load of donations at the end of your session.

We simply ask that you let us know in advance if you’d like us to accept donations. We are unable to remove large furniture items.

What happens to the items I donate?

We’ll take your donations to a local donation center serving the Northshore or New Orleans area, depending on your project location.

Policies & Payments

What is your cancellation and rescheduling policy?

Our services are non-refundable.

If you need to reschedule, we’re happy to work with you. Any purchased organizing sessions may be rescheduled and used within six months of the original purchase date.

Do you offer refunds?

No. All home organizing services are non-refundable.

What payment methods do you accept?

We accept credit cards, debit cards, Venmo, and Zelle.

Privacy & Confidentiality

Is my information confidential?

Yes. We treat all client information, project details, and information about your home as confidential.

Do you share my information with third parties?

No. We do not sell or share your personal information except when necessary to provide our organizing services.

What information do you collect?

We collect only the information needed to communicate with you, schedule your project, and provide our professional home organizing services.

★★★★★
4.9 | 200+ reviews

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